Last updated: September 3, 2025

1. Service Delivery

Taxlink ensures that all services will be delivered within the stipulated timelines communicated through our platform under normal business circumstances.
All services are delivered remotely. Taxlink neither encourages nor permits any in-person visits by its experts to a customer's location.

2. Pricing & Payment

Taxlink publishes transparent pricing for all services listed on its platform.
Prices are subject to change without prior notice. Taxlink reserves the right to revise, modify, or discontinue any service at any time.
In the event of a change in government fees after purchase of a plan, customers are responsible for paying the difference in addition to the plan fee.
Customers are eligible for a 100% refund within 10 days of purchasing any Taxlink subscription plan. Please refer to our Refund Policy for complete terms and conditions.

Taxlink may provide special offers, coupons, or discounts from time to time.
Such promotions will be communicated through official channels, including email, SMS, or Taxlink's platform.
Discount codes must be applied at the time of purchase and cannot be redeemed retrospectively.

Customers must provide accurate, complete, and up-to-date information necessary for service fulfillment.
In situations involving time-bound services (e.g., tax filing, regulatory submissions), Taxlink will communicate the estimated turnaround time. The customer is expected to cooperate and provide documents/information promptly.
Taxlink shall not be held responsible for any penalties, fines, or interest imposed by regulatory authorities due to customer delays in sharing required information.

Taxlink maintains the right to cancel an order if:

The customer engages in abusive, rude, or unreasonable behaviour with Taxlink staff or experts.
The customer is unresponsive across all communication channels for 30 days from the date of purchase.

In such cases, any payment made will be forfeited and refunds will not be applicable beyond the 10-day refund period.
Taxlink may refuse services that cannot be delivered within the legal or regulatory framework of the country.

By availing Taxlink's services, customers agree to receive communications through various channels, including but not limited to:

Taxlink may send these communications directly or via third-party service providers.

Communications may continue even if the customer's number is registered with the National Do Not Call Registry (NDNC) / National Customer Preference Register (NCPR).
Consent is deemed to be auto-renewed monthly unless the customer opts out.
To discontinue receiving such messages, customers must:
1. Email us at support@taxlink.in before the due date.
2. Call our support line at +91 84848 48833.

You have 10 days from the date of purchase to request a 100% refund. Please see our Refund Policy for details.

Taxlink will operate in good faith, with complete transparency, and in compliance with applicable laws.
Taxlink is not responsible for delays or service failures caused by:
- Customer's non-cooperation
- Force majeure events (natural disasters, internet outages, regulatory changes, etc.)
- Third-party platforms or government system downtime

All product names, logos, and brands displayed on the Taxlink platform are property of their respective owners.
Tally, Vyapar, Munim, Busy, Marg ERP, and Zoho Books are registered trademarks of their respective companies.
All company, product and service names used on this platform are for identification purposes only.
Use of these names, trademarks, and brands does not imply endorsement by these companies.
Taxlink respects intellectual property rights and expects users to do the same.

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@taxlink.in
Phone: +91 84848 48833
Support: Available through our platform